The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay!
“Our room was impeccably clean and provided a cozy atmosphere with coffee making facilities that made mornings good.” view full review
Refreshing Showers
“The shower in the morning was invigorating and the perfect way to start the day, with excellent pressure that I loved!” view full review
Delicious Meals
“The meals were absolutely wonderful, exceeding our expectations and contributing to an enjoyable celebration during our stay.” view full review
Easy Parking
“Parking was convenient and straightforward, allowing us to focus on our family event without any stress.” view full review
General
No smoking on site
Wi-Fi
Free parking
Off-site car park
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Hiking
Horseback riding
Cycling
Golf course
Billiard tables
Darts
Table tennis
Fishing
Guest Parking
Electric kettle
Services
Room service
Car hire
Laundry
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Entertainment
Leisure/ TV room
Room features
Heating
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
The Cross Keys Hotel, 36-37 The Square, Kelso, Gb,
Kelso,
United Kingdom,
Scottish Borders
Map view
The Cross Keys Hotel, 36-37 The Square, Kelso, Gb,
Kelso,
United Kingdom,
Scottish Borders
City landmarks
Garden
Floors Castle
2.2
km
Castle
Roxburgh Castle
750 m
161B Roxburgh Street top end of Roxburgh Street near Castle Gates.
The Vennel Gallery
650 m
Farm
Rutherford Farm
1.6
km
Kelso TD5 8LT
Springwood Park
1.3
km
Springwood Road
Springwood Park Show Ground
1.6
km
Nearby
Kelso TD5 7JD
Kelso Abbey
460 m
Bridge Street
Kelso War Memorial
320 m
Gallery
The Tony Huggins-Haig Gallery
330 m
Church
St Andrews Scottish Episcopal Church
510 m
Restaurants
Caroline's coffe shop
280 m
45 Horsemarket
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
friendly staff
needs TLC
long walk
7.6/10
Very good
Rooms
7.7
Location
8.0
Service
8.7
Dining
8.7
Guest reviews
7.6/10
based on 3 reviews
4/5
based on 410 reviews
7.8
7.8/10 based on 899 reviews
#3 of 4 hotels in Kelso based on Tripadvisor
John
United Kingdom,
February
2024
8.2/10
The hotel is in a fantastic location right on the main square in Kelso, with free parking all around. The rooms were a good size and light and airy, but they seemed tired and could do with a refurb. The service was friendly and courteous, although there were some minor issues. The dining experience was generally superb, offering freshly made delicious meals. Overall, a great stay with some areas that could be improved.
Rooms
7.0
The rooms were a good size and light and airy, but they seemed tired and could do with a refurb. The en suite was well appointed, but the extractor fan in the bathroom was extremely noisy.
Service
8.0
The service was friendly and courteous, with some minor hiccups. The staff was helpful and accommodating in all departments of the hotel.
Location
9.0
The hotel's location is fantastic, right on the main square in Kelso, with free parking all around. It's convenient to reach various places within walking distance.
Dining
9.0
The dining experience was generally superb, with delicious, freshly made meals. The staff from front desk to waiters were friendly and helpful.
Facilities
8.0
The facilities were generally good, but there were some areas that needed updating, especially in the rooms and showers.
Geoffrey
United Kingdom,
November
2023
8.2/10
My stay at the hotel was lovely. The rooms were clean and spacious, and I enjoyed a nice fresh breakfast each morning. There were several local pubs nearby and a variety of dining options around. However, the location required a bit of a walk from the car park. The service was very attentive, and the staff were kind-hearted and professional. The central town location was perfect for exploring, but it may need some tender loving care. The dining experience offered good choices at a reasonable price and the help-yourself buffet style breakfast was convenient.
Rooms
9.0
The room was very clean and tidy, spacious, and offered a nice fresh breakfast.
Service
9.0
I was greeted by a friendly and efficient receptionist upon arrival. The service throughout my stay was excellent, professional, and very attentive.
Location
7.0
The hotel's central location was perfect for exploring the town, with plenty of local amenities within walking distance. However, it may need some tender loving care.
Dining
8.0
The dining experience was really good, offering a variety of choices at a very reasonable price, including buffet-style breakfasts.
Facilities
8.0
The facilities were well-maintained and offered everything I needed during my stay.
clean
needs TLC
Wilfred
United Kingdom,
July
2023
8.2/10
The hotel is located right in the heart of Kelso, a beautiful town, making it an excellent choice for exploring the area. The rooms, while a bit dated and in need of a refurbishment, were still decent with comfortable beds. The service from the staff was exceptional, very professional, and helpful. The dining experience was delightful, with delicious food and the option to upgrade at a reasonable cost. The facilities provided were satisfactory, offering a good overall experience despite the minor room condition issues.
Rooms
7.0
The rooms were OK, with a comfy bed, but the bathroom was dated and in need of improvement.
Service
9.0
The staff were very helpful, professional, and friendly, ensuring a pleasant stay.
Location
8.0
The hotel's location in Kelso is perfect, right in the heart of town, allowing easy access to the surrounding area.
Dining
9.0
The dining experience was excellent, with delicious food at a reasonable price for upgrades.
Facilities
8.0
The hotel offers a variety of facilities to enhance the overall experience during your stay.
Four Seasons Resort Nevis
Pan Pacific Vancouver
Vanilla Garden Boutique Hotel - Adults Only
The Lamb Inn
The Coach House Suffolk
Pestana Palm Gardens
Apartamentos Celeste
Lagas Aegean Village
Sandhouse Hotel
Denewood Hotel
The Torcroft
The Nyton Guesthouse